Hosted VoIP versus Premise-Based Phone Systems

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What Is a Premise-Based Phone System?

A premise-based phone system is physically installed at your business location. It connects to the Public Switched Telephone Network. With this setup, your business owns and manages the phone hardware and infrastructure.

With this setup, your business owns and manages the phone hardware and infrastructure.

Pros

Cons

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What Is a Hosted (Cloud-Based) VoIP Solution?

A hosted VoIP system is managed off-site by a service provider and delivered via the internet. It eliminates the need for on-site PBX hardware — users simply connect via IP-enabled phones, desktop apps, or mobile devices.

Pros

Cons

Which Solution Is Right for You?

Choose premise-based if you have a dedicated IT team, prefer full control, or already invested in infrastructure.

Choose hosted VoIP if you want flexibility, predictable costs, and minimal maintenance.

Both premise-based and hosted VoIP phone systems have their advantages.

The best choice depends on your business’s size, technical resources, and long-term communication goals.

Our team can help you assess your needs and design a solution that works best for you — whether that’s a robust on-site system, a fully cloud-based platform, or a hybrid approach.

Hosted VoIP versus Premise-Based Phone Systems

Choosing the Solution that’s right for you.

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