Minitel is a Canadian company which has been locally owned and operated since its inception in 1983 in Ottawa.
From the beginning Minitel has made customer service and satisfaction top priorities. This attention to the client’s needs has been built into their core values and is evidenced in the positive feedback of existing clientele. Minitel is a leading provider of telecommunication services in the National Capital Region.
Since the advent of IP telephony and the greater integration between voice and data networks and technologies, business phone systems have become more powerful but also more complex. Minitel can help customers identify their communication needs and provide solutions for today’s highly demanding business telecommunications challenges.
Minitel’s commitment to meeting the client’s needs includes evaluating how best to provide on-going service for the telecom system. This is accomplished by utilizing both in-house and on-site service and the use of remote system monitoring for system diagnostics.
Minitel is keeping pace with new technologies – while maintaining a focus on solid customer service which is their hallmark.
Contact our team today to schedule a consultation or request a custom quote.








“We have used the team at Minitel for our office telephone systems and support for over 12 years. (Prior to that I had the good fortune to work with them at two previous workplaces.) During this time, we have replaced our phone systems in our three offices (Ottawa, Toronto and Montreal) and are in the process of upgrading our current system to accommodate our new videoconferencing system and allow direct dialing between offices (including our remote Calgary office). Through it all Minitel has offered amazing service and support to all of our offices. Their staff is professional, accountable, helpful and friendly. I look forward to our continued working relationship.”