Case Studies

See how our solutions deliver real results. Explore client success stories that highlight challenges, strategies, and measurable outcomes.

Case Study

Smith Family Veterinary Clinic

Smith Family Veterinary Clinic is a growing animal care facility with two locations in central Ohio, serving hundreds of pet owners every month.

THE CHALLENGE

The clinic was operating on outdated consumer-grade networking gear that lacked proper security and performance. Wi-Fi coverage was spotty, and staff frequently experienced dropped calls over their VoIP phones.
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The Solution

We deployed a new network based on Fortinet and HP Aruba technology, including a FortiGate 60F firewall, an Aruba 1930 PoE switch, and Wi-Fi 6 access points throughout both clinic locations. The setup was configured with VLAN segmentation for security, and all systems are now managed remotely via Aruba Central.

  • Improved security posture
  • Faster internet/network performance
  • Reliable Wi-Fi coverage
  • VoIP call quality improved
  • Simplified management for non-technical staff
  • Peace of mind for compliance or cybersecurity
“We had no idea how exposed we were before. Minitel made the process easy, and now we don’t have to worry about our network at all.”

— Dr. Anna Smith

Co-Owner, Smith Family Vet Clinic

Case Study

Fauna Food + Bar

Fauna is about the things we love: eating and drinking with friends and family in a fun space. Our menu is seasonally driven and we support local farmers and producers wherever possible. We love the neighborhood and the space and are so happy to be open in Centretown.

THE CHALLENGE

The resturant was operating on outdated consumer-grade networking gear that lacked proper security and performance. Wi-Fi coverage was spotty, and staff frequently experienced dropped calls over their VoIP phones.

Learn how we can help your business

The Solution

We deployed a new network based on Fortinet and HP Aruba technology, including a FortiGate 60F firewall, an Aruba 1930 PoE switch, and Wi-Fi 6 access points throughout both clinic locations. The setup was configured with VLAN segmentation for security, and all systems are now managed remotely via Aruba Central.

  • Improved security posture
  • Faster internet/network performance
  • Reliable Wi-Fi coverage
  • VoIP call quality improved
  • Simplified management for non-technical staff
  • Peace of mind for compliance or cybersecurity
“We had no idea how exposed we were before. Minitel made the process easy, and now we don’t have to worry about our network at all.”

— Frank Thomas

Owner, Fauna Food + Bar

Hosted VoIP versus Premise-Based Phone Systems

Choosing the Solution that’s right for you.
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Building a Secure Office Network

Connect your employees and protect your business data with a reliable, scalable IT foundation.
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Why Small Businesses Need a Secure Network

Stay safe from cyber threats while keeping your team connected and productive.
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Recent Case Studies

See how we’ve helped businesses like yours achieve security and growth.
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MINITEL

Great words from
our clients

“We have used the team at Minitel for our office telephone systems and support for over 12 years. (Prior to that I had the good fortune to work with them at two previous workplaces.) During this time, we have replaced our phone systems in our three offices (Ottawa, Toronto and Montreal) and are in the process of upgrading our current system to accommodate our new videoconferencing system and allow direct dialing between offices (including our remote Calgary office). Through it all Minitel has offered amazing service and support to all of our offices. Their staff is professional, accountable, helpful and friendly. I look forward to our continued working relationship.”

Tammy Harrington

Administrative Officer, The Canadian Chamber of Commerce

“Minitel is the go to company for the Mitel phone service that we required. We tried for a few times to become a customer and I was very pleased when we were able to develop this relationship.”

Debra Bourne

Finance Manager, Re/Max Hallmark Realty Group

“We partnered with Minitel Communications back in 2012. Since that time they helped install, support and maintain 30+ phone systems and a host of application servers. The best part about working with Minitel is that every person works incredibly hard to meet our needs and are proactively looking for solutions that are practical and make sense for us.”

Doug Roswell

Banking Systems & Telecommunications Manager, LIBRO Credit Union

MINITEL

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